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Patient Experience Professional

Date posted Nov. 27, 2019 Job ID 15065 Leesburg, Florida, United States Facility/Department Leesburg Regional Medical Center/Patient Care Administration Shift Full-Time, 8 hr evening shift, 40.00 Schedule Full-Time Apply Apply Later
Position Title: Patient Experience Professional

Essential Function:

Under the direction of the VP/Nursing Administration. Serves as the daily contact for patients including following up on and resolving complaints from patients and visitors. Demonstrates a high degree of empathy and compassion. Promotes and demonstrates Central Florida Health. Maintains high degree of confidentiality empathy and compassion. Implements or coordinates the implementation of applicable policies and procedures. Ensures compliance with all federal, state and local laws and regulations. Assists in providing ongoing education around improving the patient experience.


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