Position Title: Insurance Collector, PFS

Essential Functions: The Patient Financial Services Insurance Collector is responsible to follow-up with insurance carriers and governmental agencies to resolve issues and obtain payment of hospital bills. This position maintains in-depth knowledge of insurance claim processing, reimbursement policies, regulations, administrative rules and managed care contracts. The Insurance Collector works in a team setting to successfully meet monthly cash collections goals for the department

Educational Requirements / Qualifications:

• Post High School Special Training (Preferred)
• High School Diploma/GED (required)

Special Skills/Qualifications/Additional Training/Experience Required

• Minimum 3 years experience in hospital billing, insurance collections, or other healthcare revenue cycle position.
• Knowledge of follow-up and payment recovery techniques.
• Must be able to interpret & understand payer reimbursement policies, regulations and administrative rules.
• Familiarity with medical terminology and coding principles.
• Demonstrates solid critical thinking and organizational skills.
• Ability to make mathematical calculations, compose professional correspondence
• Strong analytical, verbal and written communication skills.
• Basic computer, internet, and e-mail competencies required
• Must be able to read, write, speak and understand English.